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CryptoUnity

Last updated · 2026-06-26

Risk Notice

BitGo Europe GmbH

Language of the Agreement — Binding Language Statement

This Agreement (hereinafter referred to as the "Agreement") is executed in both the English language and the Slovenian language. The Parties acknowledge and agree that both language versions are provided and executed for convenience. However, in the event of any ambiguity, discrepancy, inconsistency, or conflict between the English version and the Slovenian version regarding the meaning, interpretation, translation, or legal effect of any provision of this Agreement, the English language version shall exclusively prevail and shall be the sole legally binding version for all purposes.

Risk Information

IMPORTANT NOTICE FOR CLIENTS: Investing in crypto-assets involves significant risks, including the risk of losing your entire invested capital (total loss). Crypto-assets can be subject to extreme price fluctuations and are not covered by statutory deposit guarantee schemes (such as traditional bank deposits). The following risk information is intended to help customers understand key considerations related to the custody and transactions of crypto-assets and cryptographic instruments. This list is not exhaustive and does not cover all potential risks arising from technological, regulatory, or market changes. Customers are encouraged to carefully evaluate these factors and, if necessary, seek independent tax, legal, and financial advice.

BitGo Europe is committed to providing industry-leading security measures in the custody of digital assets, helping to mitigate certain risks associated with crypto-asset transactions.

1. Market Risk

The value of crypto-assets can be influenced by global economic conditions, regulatory developments, and investor sentiment. As a result, prices may fluctuate significantly, and crypto-assets may experience periods of high volatility. While this is a characteristic of emerging financial markets, customers should be aware that prices can rise or fall unexpectedly and that there is an inherent risk of losing the entire invested capital (risk of total loss).

2. Technological Risk

Crypto-assets operate on distributed ledger technology, which is continuously evolving. While advancements improve security and efficiency, the technology is still subject to potential risks such as software errors, network disruptions, or vulnerabilities in blockchain protocols. These risks exist even when BitGo Europe's systems function correctly. Additionally, external threats such as cyberattacks or exploits of blockchain vulnerabilities could impact crypto-assets.

3. Custody and Security Risk

BitGo Europe implements state-of-the-art security protocols to protect customers' assets, including advanced cryptographic safeguards and multi-layered security measures. However, as with any digital asset, there remains a risk of unauthorized access through cyber threats such as hacking, phishing, or malware. BitGo Europe continuously monitors and enhances security measures to minimize these risks.

4. Key Management Risk

Access to crypto-assets is secured through private keys. The loss or theft of a private key could result in the loss of access to the associated assets. When assets are held with a third-party custodian, it is essential that robust security standards are maintained. BitGo Europe adheres to best-in-class security practices to help ensure the protection of customer assets. The level of security and risk depends on the custody model:

  • Self-Custody Wallets: In this model, the client retains full control over their private keys, with BitGo acting as a co-signer for transactions. While this provides greater autonomy, it also increases the risk of loss or theft, as the client is solely responsible for safeguarding their private keys. If the keys are lost or compromised, access to the assets may be irreversibly lost.
  • Custody Wallets: In contrast, under a qualified custody model, BitGo securely holds and manages all private keys, ensuring compliance with institutional-grade security and regulatory standards. This significantly reduces risks such as key mismanagement or loss while providing additional layers of protection against unauthorized access.

5. Regulatory and Legal Risks

Regulations surrounding crypto-assets continue to evolve across different jurisdictions. The European Union has introduced frameworks such as the MiCA Regulation to establish regulatory consistency. However, legal requirements may change over time, potentially affecting the availability of certain services or asset liquidity. BitGo Europe remains committed to compliance with all applicable regulations.

6. Transfer Risk

Distributed ledger technology is a shared immutable ledger which allows for transfers to be recorded, shared, and synchronized across a distributed decentralised network. Transactions validated on the blockchain are technically irreversible. Incorrect entries by the customer (e.g., wrong address) result in irreversible loss. BitGo Europe is not liable for customer errors but maintains controls to prevent technical malfunctions on our part. Customers should exercise caution when initiating transactions.

7. Time Delays

Crypto-asset transactions rely on blockchain confirmations and network efficiency. During periods of high demand or technical maintenance, there may be temporary delays in transaction processing. While such delays are usually brief, customers should account for potential fluctuations in processing times when planning to transfer assets.

8. Fee Risk

Transactions involving crypto-assets may incur fees, including network fees and custody service fees. These fees can fluctuate over time due to market conditions. BitGo Europe is transparent about its fee structure and ensures that customers are informed of applicable charges.

9. Liquidity Considerations

Certain crypto-assets may experience varying levels of liquidity, affecting how easily they can be bought or sold without significant price impact. Customers should be aware that demand for specific assets may fluctuate over time.

10. Settlement Risk through Third-party Providers

Customers may choose to transact through external service providers or networks. While BitGo Europe facilitates secure custody, transactions carried out through third parties are subject to their respective terms, security standards, and regulatory requirements. BitGo Europe is legally required to screen transactions for money laundering, terrorist financing, and sanctions violations. We reserve the right to block transactions or freeze assets if required by law or regulatory orders, even after an instruction has been submitted.

11. Insolvency Protection & Segregation

In accordance with Art. 70 MiCA and applicable German law, BitGo Europe holds customer assets strictly segregated from its own corporate estate. In the unlikely event of insolvency, your crypto-assets do not form part of BitGo Europe's insolvency estate and remain claimable by you. Holdings are identifiable as customer property on the blockchain at all times. BitGo Europe remains committed to ensuring that customers retain access to their holdings in accordance with applicable laws.

12. Tax Risks

Crypto-asset transactions may have tax implications depending on individual circumstances and national tax regulations. Customers should consult a tax advisor to understand their specific obligations.

13. Trading and Execution Risks

When using exchange or execution services (Art. 3(1) No. 16 c-e MiCA), the final execution price may differ from the indicative price due to market volatility ("Slippage"). A difference exists between buying and selling prices ("Spread"), which includes costs. Depending on the order, BitGo Europe acts as an agent or a direct counterparty. Liquidity shortages may result in orders being unexecuted or delayed.

Final Considerations

BitGo Europe prioritizes security, compliance, and transparency in its crypto custody services. While risks exist in any financial market, our advanced security infrastructure is designed to mitigate many of these challenges, providing customers with a trusted and resilient custody solution. Customers are encouraged to remain informed and make decisions based on their personal risk tolerance and financial situation.